Multi-agents: Autonomous AI

 

Multi-agents: the power of collaborative AI agents

Weni’s multi-agent system is designed to tackle complex customer post-sale journey and interactions by leverage the power of collaboration between specialized AI agents.

Each agent is tailored to handle a specific task in post-sale journey, ensuring precision, speed, and human-like experience at every touchpoint.

Break free from flows: AI that adapts for you

Forget rigid flows.

Weni`s multi-agents use AI-driven logic to handle complex interactions without the need for predefined sequences.

We make automation effortless, natural, easier and more human-like

Seamless issue resolution at scale

Each agent is specialized in a specific task, such as tracking orders, simplifying returns, or answering technical inquiries — accessing real-time data to deliver fast, accurate solutions.

Without transfers, delay, or frustration. In all post-sale journey.

Hyper personalization & hyper-automation, every step of the way

Customers expect fast, relevant, and seamless interactions.

With AI-powered hyper-personalization, Weni Platform tailors every response based on customer history, preferences, and real-time behavior — creating truly one-to-one experiences at scale.

Meanwhile, hyper-automation ensures that processes run effortlessly, reducing manual effort and optimizing every interaction. From answering complex queries to proactively solving issues.

Our AI drives decision-making ensures the right response ate the right time.

No code, no hassle

Deploy and optimize AI agents without technical barriers.

With our intuitive interface, anyone can set up and refine automation in minutes.

AI built for the future of Customer Experience

From order tracking to returns and support, our AI agents collaborate to resolve customer requests efficiently and autonomously.

With the ability to learn and adapt, they ensure personalized support at scale, improving customer satisfaction and operational efficiency every step of the way.

Agent Builder: the brain behind our AI-powered multi-agents

Smart, adaptive, and fully customizable AI Orchestration.

The Agent Builder is the intelligence behind Weni’s Multi-Agent system, ensuring that every customer request is directed to the right AI agent instantly.

Acting as the conductor of your AI ecosystem, it seamlessly orchestrates conversations, understanding user intent and triggering the most suitable agent to resolve each query—without the need for predefined flows.