Education and the labor market go hand in hand to train highly skilled professionals. Given this scenario, an innovative proposal that promises to transcend traditional methods of the corporate world is the chatbot for corporate training.
Basically, this is a tool that aims to automate simple but important actions for corporate education. Sending complementary materials or indicating relevant content can be the key to the success of a training course.
See in this article what are the benefits of investing in this tool for the corporate education of your business. Continue here and understand about it!
What are chatbots?
Chatbots are conversational software that respond to certain programmed questions. The answers can come in text, voice, or video format, depending on the type of configuration previously performed.
Companies use chatbot for training, as well as for many other situations. Its use is quite diverse and is a great proposal to meet communication needs.
What is corporate education?
Corporate education is the means that companies have found to improve their employees’ knowledge in order to make them highly skilled. To this end, they offer courses, training, workshops, and various educational tools.
The methods are also quite varied. E-learning, for example, allows visual and computer-based elements to be used to enhance employee learning.
There are also companies that invest in gamification, where employees learn about a certain subject by playing and having fun.
But regardless of the model used, there should be a consensus among business owners on the importance of offering education within companies.
The power of the chatbot for training
The chatbot for training in companies has an enormous capacity. This is because the tool replaces small functions that take up the time of the agents involved in education.
The selection and sending of supplementary materials during a training can take time and even hinder the performance of a leader. To get away from this, chatbots can be programmed to send educational files and to reduce the organizer’s workload.
There are also situations where the chatbot for corporate training is configured with warnings about video classes, new materials available on the platforms, among others. This functionality can increase employee engagement and make life easier for those who have difficulty with technology.
Not to mention that the chatbot itself can be programmed to answer employees’ main questions about the learning process.
Why use chatbot for business training?
The application of this tool in corporate education can be a way to relieve professionals responsible for teaching in companies and thus let them focus only on the core business of the project.
Often, small activities automated by chatbots can take the load off the leaders and/or other teachers of a training course. This allows those involved to devote more time to building complete and valuable materials.
Not to mention that a chatbot for training makes it evident that the company is investing in technology. Since we live in a fully technological age, the authority of the business can grow in the face of the business market.
How to use chatbot for business training?
The use of chatbot for training is quite broad. In addition to the examples we gave about sending supplementary materials, important notices and scheduled responses, this tool can also offer other benefits:
- Information about materials passed during a training
- Sending of questionnaires on the training subject
- Answer to key questions 24 hours a day, 7 days a week
- Collection of referrals of new trainings in which employees are interested
- Sending materials prepared by employees and/or teachers.
The chatbot can be like a right-hand man in any teaching strategy of your business.
Chatbots for training are more important than you might think. Although the functions may seem simple, they are essential to relieve professionals involved in the training of employees.
If you are interested and want to know more about the chatbot world, you will like to know how WENI builds communication flows.
The Weni Platform is like a blank canvas where you can build several learning journeys in an easy and intuitive way.
Also, take the opportunity to learn more about Weni.