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In an industry where competition is intense and customer experience has become a key differentiator, the brands that lead are those able to deliver agile, effec...
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The shopping journey is constantly evolving, and consumers are increasingly seeking convenience and natural interactions with brands. However, challenges such a...
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VTEX, a robust e-commerce platform, announced on Monday, September 2nd, the acquisition of Weni. With this acquisition, Weni becomes Weni by VTEX, independent b...
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We're thrilled to announce that our team at Weni has achieved a major breakthrough in conversational AI with the release of Weni Brain, a game-changing solution...
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Artificial Intelligences are increasingly present in our routine, and this technology represents significant advancements in society — from medicine to the indu...
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Is your company in difficulties managing customer service? Do you miss having an accessible contact history? Is your current service module too complex or does ...
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Two-factor authentication is a technology used to create an extra layer of security on your accounts, regardless of type – banking apps, social networks, delive...
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The term "customer experience" is often mentioned among business people these days. Also known as CX, this strategy is focused on consumer satisfaction when pur...
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